Refund Policy
Refund Policy
At Flight Air Now, you have the right to cancel your order within 30 days without providing a reason.
The cancellation period lasts 30 days from the date you receive your items or the date a third party you’ve designated (who is not the carrier) takes possession of the delivered goods.
How to Cancel
To exercise your cancellation right, please notify us with a clear statement of your decision. You can do this via email at:
info@flightairnow.com
Refunds
We will process your refund within 30 days of receiving the returned items. Refunds will be issued using the same payment method used for your original purchase, and you will not incur any fees.
Conditions for Returns
To be eligible for a return:
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Items must have been purchased within the last 30 days.
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Items must be in their original packaging.
Non-returnable items include:
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Products made to your specifications or clearly personalized.
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Items that naturally cannot be returned, such as perishable goods or those past their expiration date.
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Products that cannot be returned due to health or hygiene reasons once unsealed.
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Items that are inseparably mixed with other products after delivery.
We reserve the right to refuse returns that do not meet these conditions.
Returning Items
You are responsible for the cost and risk of returning the items to us. Please send returns to:
2670 W March Ln, Stockton, CA 95207, USA
We recommend using a trackable and insured shipping method, as we cannot be held responsible for items lost or damaged in transit. Refunds will only be issued once we receive the returned goods or proof of delivery.
Gifts
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If the returned item was marked as a gift and shipped directly to you, you will receive a gift credit equal to the item’s value. The gift certificate will be mailed after we receive the returned product.
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If the item wasn’t marked as a gift, or the gift sender had it shipped to themselves first, the refund will be issued to the original purchaser.
Contact Us
If you have any questions about our Returns & Refunds Policy, please reach out via email at:
info@flightairnow.com